Xbox Live Marketplace DRM Reform sign now

The undersigned hereby request that Microsoft alter the Digital Rights Management practices currently in use for downloadable content made available on the Xbox 360 platform via Xbox Live Marketplace.

These practices which are intended to prevent piracy, place unreasonable restrictions on content which has been moved from one Xbox 360 console to another through console replacement during in and out of warranty servicing. When Xbox Live Marketplace content is purchased, it becomes available to all gamertags present on the console and is accessible when not connected to Xbox Live. When the console is replaced, the content only becomes available to the original purchasing gamertag and only when the console is continuously connected to Xbox Live.

These restrictions do not offer consideration for those who cannot maintain a persistent Internet connection and those who previously enjoyed the content before the console had to be replaced due to defects in workmanship. The only workaround offered to recover the pre-replacement level of access requires the customer perform a very inefficient and inconsistent process with Xbox Customer Service that can take weeks and requires the creation of a "dummy" Xbox Live Silver gamertag which can never be deleted.

These DRM restrictions treat legitimate customers as potential pirates which is unfair and very inconvenient for those who happily pay for the content they enjoy. Simple changes can be made to allow the customer service representatives to change the serial number the content is attached to. This would make it a very easy process for a customer to recover full access after their console is replaced while still maintaining strong anti-piracy measures for content creators.

As consumers of the great content on Xbox Live Marketplace, we would like to see Microsoft review the service's DRM policies and implement a solution to this problem that satisfies both your customers and your content creation partners.

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Goal
1000 / 5000

Latest Signatures

  • 28 February 20161000. Gregory Te
    I support this petition
  • 27 February 2016999. Jj Harvey
    I support this petition
  • 26 February 2016998. Matt G
    I support this petition
  • 25 February 2016997. Frederic L
    I am living this problem right now and its sux
  • 25 February 2016996. Dana B
    I support this petition
  • 25 February 2016995. Steff R
    Xbox Live Gamertag xMADMARDIGANx Please treat us like the paying customers we are.
  • 25 February 2016994. Eric M
    I support this petition
  • 23 February 2016993. Kianoush J
    Xbox Live Gamertag kianoush come onNNNNNNNNNNNNNNNNNNN!!!!!
  • 22 February 2016992. Dawn M
    This needs fixing and fast. I won't buy an Elite until it is.
  • 22 February 2016991. Collin V
    I support this petition
  • 21 February 2016990. Anthony S
    I support this petition
  • 20 February 2016989. Rene L
    Xbox Live Gamertag Ren7735 this sucks
  • 20 February 2016988. Adam R
    I support this petition
  • 19 February 2016987. Mike F
    Xbox Live Gamertag lazybrain yo xbox live dont work paid $600 for nothing.
  • 19 February 2016986. Neal P
    I support this petition
  • 19 February 2016985. Richard B
    I support this petition
  • 19 February 2016984. Kristian T
    Xbox Live Gamertag rottenkrist I have gone through this process once before, currently awaiting my second points reimbursment, this is getting ridiculous MS! I now have 2 dummy accounts with content spread across them, some content working on one and som
  • 16 February 2016983. Kent J
    Xbox Live Gamertag Kenter This needs to be fixed ASAP!! This is effin ridiculous!!
  • 16 February 2016982. Nazimbe M
    I support this petition
  • 14 February 2016981. Serge A
    Xbox Live Gamertag Junktrash In short, this is just plain ridiculous and stupid. Way to go again Microsoft !!
  • 14 February 2016980. Ashley M
    I support this petition
  • 14 February 2016979. James S
    I support this petition
  • 14 February 2016978. Devon G
    Xbox Live Gamertag Ganja4Life I'm glad someone's finally decided to do this
  • 14 February 2016977. Daniel O
    I support this petition
  • 12 February 2016976. Sean P
    I support this petition
  • 12 February 2016975. Justin C
    I support this petition
  • 11 February 2016974. Alex Mills
    I support this petition

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Information

Jannie BaldwinBy:
Entertainment and MediaIn:
Petition target:
Microsoft Corporation

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