Xbox Live in the Middle East sign now

Dear Microsoft,

This is a message representing all Middle Eastern gamers and we are kindly asking for solutions for the issues we face when buying the Xbox 360 as well as what we face on Xbox Live.

First, The console was officially launched in the Middle East last year, and only two Middle Eastern countries got authorized sellers, which are the United Arab Emirates and Saudi Arabia. There are many gamers in the rest of the Middle East that face the problem of Warranty, they're not able to get their consoles fixed because there are no authorized sellers in their countries so their only solution is to buy a new Xbox 360.

Second, Middle Eastern Gamers face many problems on Xbox Live. We buy Xbox 360 from authorized sellers, but we're not able to put on our countries when registering on Xbox Live, so we're forced to use fake addresses. The consequences of this is that Microsoft isn't allowing us to download many things from the Xbox Live Marketplace such as contents or demos of a lot of games as well as TV shows and movies, since we get the error message of This item is not available for your region. Even though we're paying as much as everyone else and willing to pay for the contents, we're not getting as much as everyone else.

Another consequence of having a fake address is the way some games sort players. Because our address is set to the US or the UK, the game will pick US and UK players in the Quick Match or even Custom Match methods of online, which causes us to have a very low ping and lag a lot while playing. For example while we were playing the game Call of Duty 4, we had a game of 11 Middle Eastern players but were missing one more person and suddenly one guy from the UK joined the game and the host was set to him, which caused us lots of lag and we couldn't even continue playing till the end of the game.

Last but not least, we hope that Microsoft could add Arabic Language support to Xbox 360 consoles made for the Middle East so we're able to enjoy it to the maximum.

We made this online petition so you look at the demands of all the Middle Eastern players as we're facing a lot of issues, hoping that you're able to help us by solving those issues.

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Maryanne HutchinsonBy:
Culture and SocietyIn:
Petition target:
Microsoft

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