The Amazon.co.uk to stop using HDNL for deliveries sign now

We, The Undersigned, are petitioning for Amazon.co.uk to STOP using HDNL/YODEL (Home Delivery Network) to deliver packages for the following reasons.

1) Most deliveries are not delivered on the correct day
2) Rearranged deliveries do not arrive on day arranged
3) Delivery attempts are often not made, even though the tracker says attempt has been made and no one was there
4) Deliveries with instructions to leave in secure locations are often left in plain sight and not where instructed, and therefore stolen.
5) Cards are not left when attempted deliveries are actually made when no one is home.
6) Deliveries can be sent back to depot due to "no access to property" when there is a road outside the property, often with a car park available or parking spaces.

7) Any other commented reason by the undersigned.

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Goal reached !
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Latest Signatures

  • 07 January 20161000. Alastair M
    Similar frustration to other Amazon.co.uk users; very poor communication from HDNL, and frequent deliveries late at night (around 9pm), even though I am based in London. The reason I joined Amazon Prime was to eliminate the chance that a parcel would be d
  • 25 December 2015999. Ben E
    The HDL collection workflow is shocking...
  • 24 December 2015998. Ian G
    I rescheduled a delivery online. when I phoned to ask where it was I was told there was no note of a redilivery. ohh apart from taking a day off work, hdnl also make money from me for having to contact them by phone. Next time I buy from someone I will as
  • 23 December 2015997. Alex R
    Appauling service. Royal Mail infinitely better.
  • 18 December 2015996. Julia H
    placed an order well b4 christmas for books which were ment to take 1- 2 day delivery but never came in time for christmas. they were ment to be my daughters christmas present. i will not order through Amazon again.
  • 17 December 2015995. Anest W
    The company won't redeliver to another address if it is a block of flats, their depot is impractical to get to for a full time worker - we have no way of knowing if HDNL will deliver when we order a product, their call centre staff are some of the most ru
  • 16 December 2015994. Aphria O
    I waited on the 22 Dec, no package but a note, rescheduled for the 23 Dec - rang left my mobile in case of a problem - again a note - rescheduled for 24 Dec - waited nothing - rang - told it never left the warehouse. Rang on 28 Dec to reschedule - told it
  • 15 December 2015993. Richard A
    Awful company. My business is now with the book depository.
  • 10 December 2015992. Rhydian D
    Cannot be called couriers, couriers are supposed to deliver parcels. HDNL have not once out of many attempt delivered a parcel the correct day or at all to my address.
  • 06 December 2015991. David M
    Last time HDNL delivered a package, the driver came to my door smoking a cigar and ended up blowing the cancer-fumes all over me. I had to change my shirt it stunk so bad.
  • 28 November 2015990. Raomozik Greer
    Amazon you really must listen to your customers, i find out which courier a company are using and if it is yodel they lose a sale. One company has actually said if I ever do decide to buy from them again to e-mail them and they will deal with delivery.
  • 28 November 2015989. Alison T
    The service is terrible - my most recent parcel went out for delivery twice, and didn't show up until the third day!
  • 25 November 2015988. Brian B
    I support this petition
  • 17 November 2015987. Andrew K
    I support this petition
  • 15 November 2015986. Sally Farrell
    I support this petition
  • 09 November 2015985. David H
    I support this petition
  • 06 November 2015984. June T
    late delivery
  • 05 November 2015983. Stephen M
    Please listen to your customers. HDNL is an appalling company. Do us all a favour and stop using them.
  • 03 November 2015982. Nick W
    Consistently never deliver on time, and then say they have tried to deliver but never leave a calling card and when people are actually waiting at home for the delivery. Hugely frustrating. SE23 1PB London
  • 29 October 2015981. Chloe C
    I support this petition
  • 25 October 2015980. David M
    I support this petition
  • 24 October 2015979. Natasha C
    I support this petition
  • 10 October 2015978. C Ej
    Left parcels in clear sight of everyone passing our house! Lucky not to have been stolen! One parcel left in recycling bin, threw rubbish on top before I noticed it! No card left through door!
  • 04 October 2015977. Wendy Sparks
    Like Amazon but I ordered a senseo coffee machine n time for xmas and even paid extra. Had to appologise to my sister whose present it was. Eventually arrived Jan. Was undecided whether to accept as parcel so damaged, someone had clearly ripped one side o
  • 01 October 2015976. Leleiz Lane
    I support this petition
  • 28 September 2015975. Kc Good
    Signing for Amazon to stop using DHL for intl orders.
  • 27 September 2015974. Sarah C
    I support this petition

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Information

Lindsay CobbBy:
MusicIn:
Petition target:
Amazon.co.uk

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