Samsung Moment Defects/Sprint wireless sign now

Sprint Wireless and Samsung's samsung moment cell phone, seeking classaction,recall on phone, also seeking lost time dealing with sprint/samsung and damages for families that had members hurt and unable to call out.

Sprints reply to my post the have removed 3 of my post about the Samsung moment 2.1 that sprint sold then sidelined do to problems with phone. not to mention countless other people across the USA.

1.DATA LOCK UPS AND PHONE WONT WORK
2. E911 LOCKS UP HAVE TO PULL BATTERY TO RESET PHONE
3. RANDOM REBOOTS OF PHONE.
4. OVERHEATS WHEN SCREEN ON FULL BRIGHTNESS AND CHARGING AND TURNS OFF
5. NO 2.2 FROYO UPDATE OFFERED FOR PHONE DISCONTINUED.
6. charging port defect
7. THEY OFFER DOWNGRADED PHONE TO REPLACE YOUR PHONE cdma Hero by sprint
slower processor and no slide out keyboard


"Sprint contract states they replace the phone with a comparable phone and cost of original equipment purchase."

Check the sprint Samsung moment forums about everyone problems with phone sprint polls on site show 87\% complaint still not resolved.

They offer an accelerated upgrade if you want to pay for a new phone or you can claim on insurance if you took it on the phone at time of purchase.

This is still while mine is still under the Sprint and Samsung 1year warranty.

They fail to fix the phone,downgrade,or youhavepay for new phone or claim on insurance. Sprint knows there are multiple issues with the phone.
If sprint know it has defects and tells customer to claim on insurance is that not fraud if still under 1 year warranty in store.



Show reckless disregard for customer safety do to E911,desceptive trade practices and services. How many people have this phone and are still unable to call 911 and how many families have had members of family hurt or in car accidents or other emergencies and it would not work.


Sprint reply back to me
Hello,
You have received this email because the content you posted
below has been rejected by our moderators:
Subject: Classaction lawsuit for samsung moment owners? I
would think this would open their eyes
We need to starrt class action lawsuit about this phone
locksup trying to call 911 and nothing but problems from
charging port goes bad data lock ups over heats and random
reboots..
I"ve been though 2 already and sprint says they nothing
wrong this Is BS. that Downgrade your phone to try to cover
their own butts. It all over the WEB i have records
conversation with sprint and samsung that stated that is why
the sideline the phone and no longer issue it.
They offer early upgrade to cover there butts too. I should we
have to pay for the fault equipment and the **** service of the
phone.
э
Message was edited by: Raven269
э
Tried of **** tech blaming battery and port..
Take this to Level 3 tech Samsung moment is **** and sprint
knows it just look and polls and Post on website.
э
Anyone that wants to start class action over this phone Email
mailto:Brutehitch@yahoo.[email protected]
э
Message was edited by: Raven269
Posted: 12/19/10 10:02 PM






The following is from sprint website
Last Updated: Oct 28, 2010
Just like your computer, your phone's software needs to be updated periodically to make sure you have all the latest fixes and enhancements to keep it running at optimal
performance. Follow the steps below to check your current version and perform any needed updates.
See what people are saying about this in Community.
Version History
Current Version: S:M900.8.OS.DJ07
Eclair.DJ07
Version Date released Description of enhancements/fixes
S:M900.8.OS.DJ07
Eclair.DJ07
10/22/2010 This update is available over the air or through computer download and fixes:
- Call restrictions after modem crash related to Airplane Mode and data lockup
- Proximity sensor and screen lock enhancements
- Sprint Radio black screen
S:M900.8.OS.DI06
Eclair.DE03
9/22/2010 This update is available over the air or through computer download and:
- Fixes Airplane Mode issues
- Corrects Skyfire browser power cycle issue
- Adds Select All option to Bulk Bluetooth contact push
Note: If done over the air, you will be required to accept the Google over the air push as well as the
Sprint update.
S:M900.8.OS.DE03
Eclair.DE03
5/14/2010 The update is available only through computer download. It includes:
- 2.1 Android update (Eclair)
- Keypad backlight optimization
- Bulk Bluetooth contact push
- Various Bluetooth fixes
- Increased speed and performance
- Swipe to unlock/mute/speakerphone
- New camera features
- Pandora enhancements
S:M900.8.0S.CL14 1/15/2010 This update is available only through computer download. It includes:
- Network Assist GPS to allow indoor location fix
- Updates to several third-party apps, including Visual Voicemail, NASCAR and Sprint TV
- Change to Emergency Dial on lock screen
- Hard reset available in recovery mode: remove and reinsert battery; press volume down, send
and end keys until reboot option pops up; scroll to wipe data/factory reset; press OK
- Various improvements to battery life
S:M900.8.0S.CJ05 11/1/2009 Initial Release

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Latest Signatures

  • 09 December 2015100. Betty Edwards
    I hate this phone. Address; Zip Code 12500 Brookglade Circle Houston, Tx 77099 excuses and Sprint,samsung contact sprint.com issues with phone EVERYTHING!!!
  • 06 October 201599. Teena P
    Updating was the worst thing I've ever done. Address; Zip Code Baltimor, Md. 21206 excuses and Sprint,samsung contact 866-866-7509 issues with phone android market is holding back what the phone is said to do.
  • 28 September 201598. Ronald G
    Phone should be recalled Address; Zip Code 230 167th st. 1D Bronx, NY 10456 excuses and Sprint,samsung contact a comparable phone to what the Moment was supose to be, would be the Samsung Transform issues with phone Data lock-ups, spontaneous restarts.. e
  • 05 September 201597. Geovanna Hodges
    my phone has the same problems i agree that sprint has to do something about it Address; Zip Code 4601 forrest dr #1901,carlsbad,nm88220 excuses and Sprint,samsung contact they try to fix it but they didnt issues with phone my phone block the data service
  • 19 July 201596. Christy Bruce
    Why am I having to downgrade because the phone I paid full price for is faulty? this is frustrating Address; Zip Code 92530 excuses and Sprint,samsung contact Problems galore with Sprint store.. horrible service at the stores and limited choices of refurb
  • 13 June 201595. Tamara D
    DATA LOCKS UP, BATTERY ISSUES Address; Zip Code 615 EAST 13TH AVENUE, MUNHALL, PA 15120 excuses and Sprint,samsung contact SPRINT REFUSES TO OFFER ME A REPLACEMNT PHONE issues with phone DATA LOCKS UP, BATTERY ISSUES
  • 11 June 201594. Vanessa L
    Please Sprint fix these phones!!! Address; Zip Code 5866 Homedale St. excuses and Sprint,samsung contact 9375273255 issues with phone shuts down on its own and drops calls and doesnt charge.
  • 07 June 201593. Alan S
    My fucking phone has been replaced 9 times now. The god damn service across from the Dayton Mall store is a god damn joke. I get laughed at by the fucking "tech" because he says its a recalled phone but they won't do shit about it. Sprints customer servic
  • 07 May 201592. Gary M
    Wont fix issues Address; Zip Code 16272 hamilton station rd, waterford, va 20197 excuses and Sprint,samsung contact SWamsung Moment issues with phone screen lock doesn't work, powers down on its own,
  • 01 May 201591. Melanie M
    This phone SUCKS!!!!! Still no resolution after threee phones... Address; Zip Code 78666 excuses and Sprint,samsung contact Sprint in San Marcos, Texas issues with phone Gets to hot, wont charge, will not charge when connected,
  • 23 April 201590. Eric O
    This phone has been horrible. Sprint replaced the phone with the Samsung Instinct which has all the same issues and problems. Spring has refused to take accountability for their dysfunctional equipment. I entered a contact expecting the equipment to work
  • 26 March 201589. Roger Ac
    Sprint is not being fair with its customers concerning the performance of this phone! I have been thru '4' Moments and getting ready to go thru a '5th' one. Unsat!! Something needs to be done to protect the consumer concerning this phone! Address; Zip Cod
  • 01 March 201588. Tammy M
    This phone has been a nightmare from the start. It shuts down on its own, goes into airplane mode, does not let calls come through or go out, etc. Address; Zip Code 556 W. Oak St., Coal City, IL 60416 excuses and Sprint,samsung contact Sprint wanted us to
  • 17 February 201587. Paige R
    .I PURCHASED PHONE 7 MONTHS AGO. ABOUT A MONTH AFTER NOTICED IT WOULD RANDOMLY REBOOT, DURING WHICH TIME IT WOULD TAKE EXTREME TIME THROUGH THIS PROCESS. ALSO NOTICED IT WOULD FREEZE UP REQUIRING ME TO REMOVE BATTERY AND REBOOT.....AGAIN A TIME CONSUMING
  • 08 February 201586. Mike N
    locks up, pull battery out to turn off, no exchange without using my insurance $100 fee for a phone that sprint should replace Address; Zip Code 3307 s genesee burton mi 48519 excuses and Sprint,samsung contact nothing they can do have to use insurace spr
  • 03 December 201485. Nathan S
    its a piece of crap ive had for 2 years nothing but problems Address; Zip Code 79107 excuses and Sprint,samsung contact no idea what this line means issues with phone battery life is about 6 hours in idle 6 hours in idle!
  • 03 December 201484. Ray S
    Samsung Sucks! Address; Zip Code 80134 excuses and Sprint,samsung contact Swapped phone 5 times issues with phone Airplane, data lock, e911 lock, whole device locks up have to pull battery to reset
  • 22 November 201483. Marvis W
    Im really fed up with this moment right now. The 1st time I called about these issues sprint express shipped a replacement. Now I call and they cant do anything. They want me to keep running back to the stores for the same old BS.. I dont feel I should ha
  • 09 November 201482. James S
    HEREBY SIGN THE PETITION Address; Zip Code 45 LINCOLN DR excuses and Sprint,samsung contact DATA LOCK UPS, REBOOTS, OVERHEATS issues with phone DATA LOCK UPS, REBOOTS, OVERHEATS
  • 27 October 201481. G H
    Sprint/Samsung Sucks Address; Zip Code Montgomery, AL 36117 excuses and Sprint,samsung contact After 3rd phone, the tech says I have a substance in the phone. issues with phone Charging Port
  • 27 October 201480. Johnathan M
    terrible phone Address; Zip Code 142 Certosa Ave NE excuses and Sprint,samsung contact "We are working on it" issues with phone airplane mode turns on and will not turn off.
  • 30 September 201479. Pamela W
    No battery life, phone calls do not come through, Airplane mode on its own, heats up, switches programs on its own Address; Zip Code 75075 excuses and Sprint,samsung contact Phone is working fine, its the Advanced Task killer app causing my problems, remo
  • 12 September 201478. Jason F
    This is the worst phone I have ever had! Address; Zip Code 411 S Wisconsin Drive Apt 205 excuses and Sprint,samsung contact 6083857482 issues with phone if shut off it takes 5 tries and 45 min to turn back on, slow internet even when conected to wifi, pro
  • 29 August 201477. Brett S
    Customer service is the worst I've had with any company ever. Address; Zip Code 10520 NW 10th St Plantation, FL 33322 excuses and Sprint,samsung contact Too late for an exchange - was 30something days after purchase. issues with phone This phone is undeni
  • 30 June 201476. John B
    Nothing to add. This phone is horrific and any software upgrade have only exacerbated the problems. Address; Zip Code 3825 E. Calumet Street #400-167, Appleton, WI, 54915 excuses and Sprint,samsung contact 1888-4SPRINT issues with phone Multiple
  • 28 June 201475. Becky Y
    I really wanted to love this phone, but these problems are kinda killing me. Address; Zip Code 1432 Lenox SE 49506 excuses and Sprint,samsung contact not much help... was told to take out the battery and/or restart it, neither of which help in the long ru
  • 26 June 201474. Jayson W
    samsung moment does the same stuff Address; Zip Code 70668 excuses and Sprint,samsung contact i have the samsung moment issues with phone shuts down automatically , force close

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Information

Tabatha ChenBy:
School and EducationIn:
Petition target:
Sprint Wireless and samsung electronics, FCC,BBB

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