Dear Sirs,

We are writing to you as inconvenienced subscribers of CBNSat DTH Satellite TV service. Its almost 2 months since the shutting down of CBNSat on 6th June 2006, without any reasonable or justifiable ground letting down more than 20,000 subscribers. (More than 100,000 viewers)

We would like to bring to your notice that the welfare of the subscribers of CBNSat has been disregarded by all relevant parties up to date. The authorities showed no concern about the consumer whatsoever at the time of shutting down of the CBNSat transmission and afterwards.

CBNSat was by no means an underground operation. It is a BOI approved enterprise and the Head of TRC and then Media Minister Mr. Mangala Samaraweera endorsed the operations at the launch. It was advertised and featured on the state newspapers and even the state television channels were using CBNSat platform to transmit their programs to remote locations where they couldnt reach by a terrestrial broadcast.

Most of the CBNSat subscribers are from remote areas where the signal quality of the local terrestrial TV channels is very poor. All of us have spent our hard earned money on CBNSat equipment to get Information, entertainment and access quality educational programs for our children. Most of the rural subscribers have bought this system under the easy payment scheme because they have no other way of accessing local television programs and quality international infotainment channels. Through CBNSat these remote subscribers have been watching the local TV channels including the state channels Rupavahini, Channel EYE and ITN with the best level of picture / sound quality which theyve been missing for all these years. With the sudden shutdown of CBNSat theyve been deprived of access to information.

We, the subscribers of CBNSat have invested in a legitimate product endorsed by the government authorities such as BOI and TRC and by shutting them down almost after a year of operation, without any justifiable reason we believe that our rights as consumers have been grossly violated.

In a fast moving, rapidly changing world, it's vital for a nation be provided with all means of obtaining information, in order to be competitive with the rest of the world. Shutting down of CBNSat sends a negative message to prospective investors who wish to come to Sri Lanka and invest in this type of high-tech business ventures. So dragging this issue further will not only put us, the subscribers into utter inconvenience but as a country the image of Sri Lanka will further go down. This is contrary to the governments initiative to develop Sri Lanka as the regional center of the Asian IT dissemination networks. (Page 69, Mahinda Chinthana)

We, the subscribers of CBNSat have waited patiently for nearly 2 months waiting for the justice done to us as law abiding citizens of the country. But day by day what we see is that the authorities are not caring about protecting our rights.

The ultimate objective of TRC is to protect the consumer and regulate the telecommunication industry. Under the TRC act if CBNSat have violated any law they should be summoned and given a chance to comply with the regulations, and issue a proper license to carry-out their services without putting its subscribers into inconvenience. We read from newspapers that the Attorney General have ordered to issue a temporary license to CBNSat till the new regulations be drafted. We urge the relevant authorities to speed up this process and at least let CBNSat operate to the existing subscriber base till the new regulations and licensing scheme becomes active.

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Summer CarneyBy:
City LifeIn:
Petition target:
Sri Lankan Government


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