Petition for better management of Hellgate London for SEA region sign now

Hellgate London is truly a fun game and an addictive one. We appreciate the hard work which you have put in to deliver it to us. Unfortunately, we are concerned that in the Southeast Asia region it will be passed over due to the mismanagement by IAHGames.

We are fans of Hellgate London and wish it to succeed in the Southeast Asia region. However, IAHGames, the contracted company which distribute, host and support Hellgate London in company, is doing a dismal job.

1) Patch 0 has been delayed; whilst there are explanations on why it have been, there is no official ETA on its deployment.

2) The Community Manager's explanations are vague and unhelpful

3) The company is resorting to potentially harmful stop-gap measures, such as just raising the level cap to 50, but not implementing patch 0.

4) The company has promised a patch to raise the level cap on 06 November 2007 but failed to deliver its promises.

This reflects badly on the SEA community, which may lead to

1) Less subscribers because the complaints by the early adopters
2) Hellgate London being passed on for other games.
3) A less than vibrant community in the SEA region
4) A precedent that the SEA community are second class citizen when compared to the United States and Europe community as we are always one step behind patches and new content.

Therefore, we, the fans of Hellgate London, sincerely request that Flagship Studios take up steps to review IAHGames' management of Hellgate London in Southeast Asia. We really do wish Hellgate London to have success on par with Diablo II but from the way IAHGames has been mangining the servers, we are losing confidence.

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Goal
50 / 100

Latest Signatures

  • 19 November 201550. Sugito A
    I support this petition
  • 30 September 201549. Nemy Walters
    I support this petition
  • 17 August 201548. Abraham T
    I support this petition
  • 09 August 201547. Takeda Hill
    do something about it man
  • 24 July 201546. Michael Mccarty
    I support this petition
  • 05 June 201545. Fabian P
    this is incredible the game is su bugy an bill says it is all wonderfull
  • 09 April 201544. Chang W
    Please allow SEA (eg Singapore) based players to subscibe to HG on the US Servers
  • 30 March 201543. Kenneth K
    I purchased this game the day it came out, at full price. i did not know I would be at the mercy of some local regional game company that has consistently given service worse than those who have ordered the game straight from the US.
  • 16 March 201542. David T
    I support this petition
  • 01 October 201441. Deimos T
    And by the way, Flag Ship Studios should seriously consider alternative business models that does not require a monthly subscription
  • 01 September 201340. Ripperjack Fields
    WHERE IS OUR AUSTRALIAN SERVER, DAMN IT!
  • 21 June 201339. Chen W
    Service Extremely Lousy
  • 14 June 201338. Team M
    (x) signed
  • 28 March 201337. Bryan Gibson
    I support this petition
  • 30 January 201336. Christian T
    I support this petition
  • 02 June 201235. Waynewayne Gregory
    I support this petition
  • 02 June 201234. Kuken Levine
    tolle
  • 24 May 201233. Andi Rosales
    PLS PATCH THE HGL-BETA-GAME TO FINAL!!!!!!
  • 06 May 201232. Kenny C
    I support this petition
  • 24 April 201231. Thomas T
    Question on 1 game with 1 similar launching that IAH promise to Asia???? why after the sales done everythings like finished their job have done???
  • 04 April 201230. Mrnice Gilmore
    I support this petition
  • 15 March 201229. Watarase J
    I support this petition
  • 16 January 201228. Eddy Ford
    I support this petition
  • 18 November 201127. Morgan H
    I'm not buying the game
  • 01 November 201126. Shawn Tanner
    I really wish for the game to be sucessful but i dun think the server and management is able to delieve. I am planning to play other game soon.
  • 24 October 201125. Nakrul Yang
    I support this petition
  • 06 October 201124. Ruzmidah Bryant
    i believe IAH is not capable of managing such a good game as HellGate

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Information

Marion GlennBy:
School and EducationIn:
Petition target:
Bill Roper and Flagship Studios

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