Nokia N97 Scratched Lens Replacement sign now

Nokia recently released a flagship device - The Nokia N97. The N97 suffers from a manufacturing issue which results in the sliding lens cover actually scratching the lens it is supposed to protect. This results in poor image quality, blurring and light artefacts of varying levels for affected owners.

Nokia are refusing to acknowledge that there is an issue, but are replacing lenses at Nokia Care Points on an adhoc basic. Meanwhile customers are continuing to purchase a device that is effectively damaging itself.

This petition is aiming to achieve two things: -

1. That Nokia should publicly acknowledge that there is an issue with the lens cover on the N97.

2. That Nokia will replace affected handsets with new (not hastily repaired) handsets as an apology when the issue has been resolved at manufacturing level.

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Goal reached !
1000 / 1000

Latest Signatures

  • 09 February 20161000. Piyawan Vasquez
    I support this petition
  • 06 February 2016999. Oliver H
    I support this petition
  • 30 January 2016998. Per Arnef
    Nokia, I used to love you, but now, after having owned the POS N97 for a month, I think you should consider going back to making rubber boots.
  • 29 January 2016997. Craig M
    i have experianced the same problem with my lense being scrached by the sliding cover, please Nokia sort this out
  • 23 January 2016996. Paul C
    I support this petition
  • 22 January 2016995. James M
    I support this petition
  • 17 January 2016994. Camilla Wood
    I have scratched my lens ?! I want to change it
  • 12 January 2016993. Arto M
    В
  • 12 January 2016992. Aldert Jordan
    thank you
  • 04 January 2016991. Bercia L
    Change fkkyng mecanism!!
  • 03 January 2016990. Hector C
    I support this petition
  • 30 December 2015989. Filbert Forbes
    I support this petition
  • 21 December 2015988. Mart M
    for god sake, admit your mistake!@#@\%\%^&$
  • 18 December 2015987. Jan G
    I support this petition
  • 14 December 2015986. Andrew Richardson
    I support this petition
  • 14 December 2015985. Roy S
    I support this petition
  • 12 December 2015984. Kenrald C
    I'm quite upset that a flagship phone would have this issue. Please recall the phones and replace the lenses..
  • 11 December 2015983. Vyvyan Duke
    But what about the flash messing up the photo's?
  • 09 December 2015982. Carl M
    Not impressed Nokia - not impressed at all!
  • 04 December 2015981. Rahul M
    My N97 lense got scratched by its own protecter
  • 28 November 2015980. Kevin F
    My N97 is only a couple of weeks old and there's a scratch between the lens and the flash. I'm lucky so far it wasn't in front of the lens -looks to be only a matter of time.
  • 27 November 2015979. Dion O
    I support this petition
  • 25 November 2015978. Bratislav C
    Its a shame for a phone that i payed 650
  • 23 November 2015977. Simon T
    I support this petition
  • 20 November 2015976. Raja Ibrahimp
    I would expect that these types of error in design would be taken into responsilbity by Nokia as its the small details that keeps a customer happy.
  • 19 November 2015975. Behnke Townsend
    I support this petition
  • 16 November 2015974. Josh O
    I support this petition

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Information

Keri KiddBy:
WorkIn:
Petition target:
Nokia

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