Nexon's Wrong Actions and Unfair MapleStory Ban sign now

On the 10/8/2009, a character called Patsgangster on a Nexon game account was Permanently Banned for the following reason:
Illegal Charging/funding of Nexon Cash (also referred to as NX).

We feel this is a mistake on Nexons part. To quote Nexon on their NEXON Cash Guide:
Any act of NEXON Cash trading/selling or unauthorized/fraudulent charging is in direct violation of the Terms of Use and all such violators will be subject to account termination without warning.

NO such act was made. As far as the card holder is aware of, not only were there not any reports of fraud made, but there was no trading/selling of in-game items either.
The credit card associated with the PayPal account which was used to Charge NX was an Only 1 pre-paid Visa Debit gift card. The funds to purchase this card were from Patsgangsters Pocket Money.
NO refund was asked for by the card holder after the transaction, but Nexon America refunded the payment.

The Nexon game account charged with 20K PayPal NX was able to be used, and there was no problem with Nexon or PayPal. The $20USD transaction, from the card holders PayPal account to Nexon America, was successfully completed. Two weeks later, Nexon America rejected, and then refunded the payment resulting in Patsgangsters Nexon account to be banned for the reason as stated above. The refund by Nexon America was unauthorised as far as the card holder knew.
The account was Banned Because NEXON AMERICA, WHILE UNAUTHORISED, REFUNDED THE MONEY that was paid through PayPal by the card holder. The two payments of $10USD, totalling $20USD, made by Patsgangsters PayPal account was refunded by Nexon America back into the card holders pre-paid Visa Debit card. No refund was asked for by the card holder, but Nexon America made the unauthorised refund which resulted in Patsgangsters Nexon accounts ban. Attempts have been made to contact Nexon America through their customer service on their main website, but Nexon America/Game Masters are not taking any action to further investigate, simply denying Patsgangsters appeal to have the permanent ban lifted.

The character is found on the Mardian server:
Patsgangster- Level 129 Dark Knight (Also on the account is PatstheDk).

Signing this petition means you are not only aware of the situation, but you find the banning wrong and unjustified, and that Patsgangsters account should be unbanned. Comments are optional, but we suggest you make them to further express your feelings of the banning.

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Belinda AriasBy:
MusicIn:
Petition target:
Nexon America, Better Business Bureau

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