M2000/M2100 System Problems sign now

This petition is in response to the random involuntary events that take place on the ViewSonic M2000 and M2100 Media Center Computers. The typical random events that take place without warning or request are items found on the Media Center Keyboard: calculator popups, my computer windows, system shutdown, system suspend system sleep, play, volume up and down, fast forwards, rewinds, and skips. The full enjoyment of the robust media center cannot be felt due to these untimely occurrences. The problem is not related to the Keyboard or the Windows Media Center Remote. Both have been isolated out of IR range with the computer and the problems still occur. The only responses that customers have been given by technical support are to have a RMA issued for a new machine replacement or to simply perform a system restore. Complaints for the described issues have been reported since the March 2003 release of the M2100. Several computing magazines have documented the problems in the review of the two desktop models and have given negaative scores due to the problems. Please inform the customers of what the true problem is and offer a system/bios patch or system replacement at no charge that indeed corrects the problem.

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Goal
50 / 100

Latest Signatures

  • 04 October 201550. Randy T
    I support this petition
  • 10 August 201549. Dean C
    I have had random shutdowns, calculator pop ups, other issues. Documented well over 100 shutdowns in various operating settings. Still love the machine and will send it in soon for repairs.
  • 04 October 201448. Eric R
    I support this petition
  • 10 March 201447. Arun J
    Unexplained calc popup, System shutdown slowwwww
  • 26 February 201446. Guillermo U
    I support this petition
  • 20 April 201345. Derek Wj
    I support this petition
  • 10 March 201344. Greg F
    Various random problems
  • 08 January 201343. Felix N
    I support this petition
  • 26 October 201242. Eddie H
    I support this petition
  • 26 April 201241. Paolo G
    I support this petition
  • 03 February 201240. E Tabia
    Random shutdown
  • 27 January 201239. Dora D
    I support this petition
  • 19 November 201138. Doug K
    I support this petition
  • 03 August 201137. David V
    I have been experiencing random shutdowns on my M2000.
  • 15 June 201136. Robert T
    I support this petition
  • 18 May 201135. Eli C
    I support this petition
  • 18 December 201034. Felix N
    I support this petition
  • 26 November 201033. Andrew Jr
    I support this petition
  • 24 September 201032. Michael C
    periodic shutdown
  • 18 September 201031. John G
    Darn thing shuts down by itself all the time!
  • 18 May 201030. John F
    fix the problem!!!!!!
  • 06 April 201029. Monte H
    I support this petition
  • 27 March 201028. Mike W
    thermal problem can't even get it to run?
  • 24 December 200927. Ray L
    please fix\support the product that we paied soo much for
  • 11 December 200926. Todd O
    love the system, hate the crashes and involuntary "pop ups" I am really dissapointed as I love the machine, please do whats right and fix the problem. Still a fan,but!
  • 07 November 200925. Chris M
    system just shuts itself down
  • 28 October 200924. Michael J
    This sucks!

browse all the signatures

Information

Frankie MorenoBy:
Culture and SocietyIn:
Petition target:
Viewsonic Corporation

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