Let ntl employees help us online sign now

We, the undersigned find it unacceptable that employees of the UK telco company ntl are not permitted to offer help and support to customers through various websites and discussion forums, including (but not exclusive to) www.cableforum.co.uk and www.nthellworld.co.uk. These sites thrive because of the invaluable help offered by ntl employees to customers who have great difficulty in obtaining assistance through the more conventional methods of telephoning and email. Allowing employees to assist in this matter can only be a positive step for ntl as it will show how helpful and committed their staff are. The decision by ntl senior management to block employees to offer such help has now tainted many people's image of ntl as a company.

We respectfully request that ntl management 'turn a blind eye' to such practise as they have done in the past.

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Vonda MoranBy:
Entertainment and MediaIn:
Petition target:
ntl

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