HP Conexant "Waikiki" Vista driver sign now

We, the undersigned owners of "Windows Vista Capable" HP Pavilion dv2000t and Compaq v3000t notebook computers, demand that HP support their "Vista capable" systems, by either releasing (32-bit and 64-bit) Vista drivers for the Conexant "Waikiki" HD Audio codec found in these systems, or replacing the motherboards in these systems with the one's currently shipping in these notebooks that use the Conexant "Venice" HD Audio codec, for which HP has provided Vista drivers.

These systems were sold by HP as "Windows Vista Capable" machines, both in marketing on the HP website, and with a sticker on the machine itself. Some of these users even received a "free" upgrade to Windows Vista (from HP) upon it's release, yet HP has stated that they will not be releasing proper drivers for the audio in these notebooks. A notebook computer on which one cannot make use of the audio and microphone devices, is NOT Windows Vista capable, and HP has lied to its customers in this regard.

HP's only solution is to use the Windows XP drivers for this device. Users running 32-bit Vista can use this "workaround," however, the XP drivers do NOT function correctly. They cause system slowdowns, particularly at boot, and evidence indicates system stability issues present using those drivers. 64-bit Vista cannot use those drivers AT ALL. They simply will not install.

Microsoft, unlike HP, has attempted to create audio drivers for this system. That drivers provides audio output under Vista, but the following problems persist:

1) No audio is output after the system resumes from standby,
2) The audio control and mute buttons on the system do not function,
3) Audio is output through the system speaker and headphone simultaneously,
4) The built-in microphone does not work.

Using this driver, also, the system still cannot be said to be useable.

HP has, in effect, lied to its customers, and sold them computers that are not capable of doing the very things they are sold to do. HP is in violation of a number of U.S. laws relating to truth-in-advertising, by claiming capabilities of their product, that are not truly possible on said product. Mass tort litigation on behalf of effected users would not only cost HP a substantial amount of money to defend itself against, but would almost certainly be found in favor of the claimants. To prevent this scenario, we demand action from HP.

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Goal
348 / 1000

Latest Signatures

  • 03 January 2016348. Dan Jennings
    I support this petition
  • 03 January 2016347. Fernando A
    I support this petition
  • 02 January 2016346. Adrian Gross
    I support this petition
  • 01 January 2016345. Shain P
    also the dv5000 notebooks
  • 27 December 2015344. Cliff W
    FIX THIS
  • 21 December 2015343. Victor H
    para win xp
  • 24 November 2015342. Brian C
    here we go again
  • 15 November 2015341. David Michaerlw
    I support this petition
  • 14 November 2015340. Abubakar A
    It's Quite Unfortunate that one should have a system with such fundamental flaw
  • 10 November 2015339. Akeem J
    I support this petition
  • 09 November 2015338. Cathy Snyder
    [email protected] /* */
  • 06 November 2015337. Lia J
    I support this petition
  • 31 October 2015336. Michael Peck
    also applies to dv9600
  • 15 October 2015335. Chris C
    this is unreal that it's been 3 years and I still don't have sound on my laptop
  • 14 October 2015334. Michael Jm
    i am honestly appaled at the actions taken by HP
  • 08 October 2015333. Karthee S
    Yes its true HP drivers and Vista sucks for dv2000 series. I am having Microphone issues because of it.
  • 18 September 2015332. Bob Kidd
    STUPID HP , PLEASE HIRE NEW PROGRAMMERS FOR THESE DEVICE DRIVERS.
  • 14 September 2015331. Anthony Jamesstu
    Im Fed Up With HP. (They Charged Me $600.00 For Nothing and Claims It Happend Under New Ownership
  • 06 September 2015330. Bertrand O
    I support this petition
  • 17 August 2015329. Arthur T
    I support this petition
  • 15 August 2015328. Matthew C
    I support this petition
  • 14 August 2015327. Victor B
    I support this petition
  • 05 August 2015326. Mike R
    I support this petition
  • 27 July 2015325. Carlos P
    I support this petition
  • 27 July 2015324. Jose L
    I support this petition
  • 22 July 2015323. Greg R
    Preparing to sell my HP ASAP
  • 21 July 2015322. Shane S
    I Want To Listen To My MUSIC!

browse all the signatures

Information

Jo SheaBy:
People and OrganizationsIn:
Petition target:
Hewlett Packard

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