Gamers are NOT Mindless Money Machines! sign now

We,as the XBOX 360 Gaming Community, feel that there are several issues with the online XBOX 360 console that are being grossly overlooked, and require immediate attention.

First, we as gamers deeply resent the fact that we are being treated as mindless idiots who are willing to throw away their hard earned money in any manner that Microsoft seems fit. It's becoming painfully obvious that those responsible for online content have never had the pleasure, and now the pain, of owning a 360 console, let alone going through the expense of getting one online. Each year, we as gamers are required to purchase a subscription; one that was initially advertised as having a number of benefits or "perks" that would make our gaming experience a memorable one. We're still waiting for the "perks".
So far, depending on the country, we are expected to pay $90AUS just to get online; and now with the advent of a "grand new dashboard update", we find that on top of our yearly rate, we're expected to pay up to 400 MS Points (approx. $10AUS) just so our little Avatars can have toys to play with! Not only that, the ever so convenient and disgustingly overpriced Games on Demand feature expects users to pay even more. Eg: $99.95AUS for an outdated game title that can be found in ANY game supply store for $30AUS!!
Did Microsoft even bother to price check this? Doubtful. The only thing you bothered to check was your expanding corporate wallet.
If you want to offer Avatar content, game content, games on demand and 360 arcade content, that's fine..we as gamers love what we can get - but we expect our subscription fees to be lower, otherwise..what are we really paying for?
We understand that you're a business that needs to make money, just keep in mind that it's OUR MONEY your business is thriving on.

Microsoft Customer/Technical Support is quite possibly the worst we as gamers should have to deal with. We have to deal with Technical Support that has no working knowledge of the product, let alone be able to speak the conversational English required to communicate with us efficiently.
Imagine your frustration if you purchased a $450 piece of equipment that flashes three red lights at you as soon as you plug it in, now add in trying to speak to an incompetant Support Technician that you can barely understand who offers little to no real answers to your problem.

Last, but not least, when it comes to Console Software or Game Updates, we would like to know exactly WHAT it is we're updating. Microsoft Windows allows the user to view file sizes and details, while giving the option of whether or not the user wishes to install them.
360 Console users should be given the same options. It's unfair to assume that we are willing, or financially able for that matter, to rush out and buy a larger console hard drive or increase our already outrageously over-priced ISP download limit in order to accomodate your "mystery updates".

Gamers are NOT idiots and we DEEPLY resent being treated as such.
We are YOUR "bread and butter"; we play a BIG part in keeping YOUR company going...without gamers (computer, console, or handheld) there would be NO company. Treat us with care and respect, and we will continue to be loyal customers for generations!

Thank you.

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Jenny PayneBy:
Technology and the InternetIn:
Petition target:
Jason Hunke

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