Fable III / DLC complaints sign now

Dear Lionhead and Microsoft Officers and Executives,

This petition voices opinions shared by a number of gamers, in the hopes that you will seriously consider these issues, and commit to improving the satisfaction of your mutual customers.

The signees ask that you review/improve your processes and policies regarding the following, to the benefit of game buyers and to uphold their rights.

Due to pre-release interviews, Developer Diaries and general overhype of some aspects which are not part of the final game, we feel we were sold a product that did not match its advertising.

Taking into account that Fable II was released in a similar, sometimes unusable state in terms of bugs and glitches, and that we voiced our discontent at the time, we feel that we, as customers, were not heard, and that this product was, again, rushed to market for commercial reasons, thus not finished/finalized.

In many countries there are laws that protect consumers and state that a product can be returned if it is not a finished product or the product that the customer can "reasonably" expect.

Unfortunately, in a number of countries, we pay for games that are not returnable once the box is opened, unless the disc is physically defective. The stores don't accept game returns, and neither do game studios and publishers.

Breaking a game into small parts sold at "low prices" and inciting consumers to feel that they are not enjoying the full game experience so that they will buy more is not fair business.

For instance, if there is a shelf with randomly placed holes in the layout, it is only natural that a player expects these holes to be filled at some point during the game. The same applies with customization, which is a staple of Fable games. The number of outfits, dyes, hairstyles and other accessories included has been drastically reduced compared to Fable II, especially due to the fact that male/female outfits are, all things considered, duplicates.

Still on the subject of DLC, we feel that some currently proposed products are overpriced. As an example, the See The Future DLC for Fable II included:
- 10 new dyes
- 5 new complete outfits
- 1 new legendary weapon
- 3 new dog breeds
- 5 new face makeups
- a number of new hairstyles
- 13 new achievements worth 250 points

All for 560 Microsoft Points.

Only one year later, we are now asked to pay exactly the same price for only:
- 4 dyes
- 3 hairstyles
- 2 outfits

That can reasonably be deemed a very steep price increase.

This game also includes a "main character" that pressure sells not only the goods not purchased, but also the goods already owned in a consistent, highly insistent manner upon entry in the management area, i.e. a main element of the game.

We feel this is an unacceptable business practice. Other games offer DLC, but in less intrusive, constant ways, and there should at least be an option to deactivate this permanent prompting or to mark the items as already viewed/purchased as such to eliminate this underhanded sale tactic.

Although game studios are obligated to comply with the demands of publishers, we feel it remains their duty to not only advocate their creative integrity with the latter, but to also advocate the rights of their fans and customers.

As such, publishers should not be legally allowed to rush an unfinished product to market, and should delay release accordingly, to the benefit of game buyers, so that they will not purchase an unusable game, therefore "unenjoyable" goods, in such an event.

The undersigned have voiced their agreement with any or all of these principles, and, once again ask that the executives and officers in charge at both companies address these issues.

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Goal reached !
250 / 100

Latest Signatures

  • 22 December 2015250. Adam O
    I support this petition
  • 20 December 2015249. Bryan H
    Unhappy with the fraudulant download agreement for DLC items stating that the DLC is usable for all gamer tags on the downloading console. It is not.
  • 09 December 2015248. Mark Oneill
    I support this petition
  • 30 October 2015247. David M
    I support this petition
  • 29 October 2015246. Shane K
    There won't be a Fable IV in my household.
  • 25 October 2015245. Carlos G
    Too much bugs in a game I had so much expectations for.
  • 19 October 2015244. Mike R
    Agreed
  • 05 October 2015243. David Mcguire
    It's December 2nd here in Europe and still - no english VO pack. I bought the game on the day it was released and (unfortunately) I've bought Fable 3 with german language. I've presumed the game will contain english voiceover and that the german language
  • 24 September 2015242. Dan Costa
    I support this petition
  • 10 September 2015241. Emory J
    Lionhead promised many, many things that people were looking forward too, like the weapon morphing, which, in this case, was a major letdown. Seriously? Making your loyal customers pay for customization items, quests, and challenges that SHOULD, but WEREN
  • 29 August 2015240. Phil S
    Agreed with all of writer's statements, would also like repair all button.
  • 06 August 2015239. Cade G
    understone DLC glitch....
  • 27 July 2015238. Jeff Avila
    Hate this game
  • 18 July 2015237. Zachary D
    I don't like how I can't get past the electric barrier : (
  • 08 July 2015236. Patrick Soylentheros
    I love the Fable franchise, but some of these suggestions wouldn't hurt.
  • 08 July 2015235. Jaakko A
    MORE MUSCLE!!!
  • 07 June 2015234. Jacob F
    I have multiple glitches concearning npc, jasper, and constant framerate slowdowns
  • 04 June 2015233. James W
    I support this petition
  • 14 May 2015232. Isabelle G
    I support this petition
  • 10 May 2015231. Max S
    Fix the framerate at the very least
  • 30 April 2015230. R Dm
    i love the fable games but this one has been a let down
  • 13 April 2015229. Aled D
    also lionhead really need to make it that people with different dlc can still play with eachother
  • 07 April 2015228. Cameron C
    В
  • 29 March 2015227. Joseph M
    I will never buy another LionHead product.
  • 17 March 2015226. Callmebonkerzuk Mcclain
    Fix it at least or plz give me my 55 back.
  • 08 March 2015225. James V
    I support this petition
  • 04 March 2015224. Jamie M
    I support this petition

browse all the signatures

Information

Tia BoyerBy:
Culture and SocietyIn:
Petition target:
Microsoft Corporation, Lionhead Studios

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