Demand for Better AOL Service sign now

We AOL members have grown quite weary of the problems with AOL. We pay hard earned money to have AOL as our ISP. While we do appreciate that you offer features that other ISP services may not (i.e. larger mail storage and embedded images) these services do us absolutely no good if we cannot SEND our emails or if the embedded images vanish before making it to our mailboxes!

This was a big problem on version 8.0. In February of 2003, we could not send and/or view embedded images for 18 days! Now it's February 2004 and we're having the same issues for the last 2 weeks. Many members cannot send mail and if they can.. the contents cannot be viewed.

At $23.00/month for dialup and $45/month for broadband this is not only ridiculous (because obviously AOL has enough revenue to develop a decent software program) but it's frustrating and even angering. AOL has lost 2.4million customers in the last year and a half.. there is a reason for that. Yes you've lowered your prices but we can get free services that give us "NOTHING" .. we don't have to pay AOL for that!!

We demand that aol give us our money's worth and fix the problems. We are fed up with aol so-called "techs" who tell us repeatedly that is our computer. We know the standard fixes and we use them. It doesn't help 99\% of the time. How can it be EVERYONE's computer having the same exact problems??

Also.. hire REAL technicians. These people who are working in your call centers are uneducated and rude. They do not "listen" when you speak. They repeat themselves and never fully pay attention to the customer.

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Latest Signatures

  • 22 February 20161000. Kent W
    I support this petition
  • 21 February 2016999. Judith Aw
    I support this petition
  • 13 February 2016998. George L
    the Letter was well written Your State Tennessee Would you leave AOL due to poor service? No
  • 13 February 2016997. Nicole B
    I support this petition
  • 11 February 2016996. Jerri A
    I support this petition
  • 08 February 2016995. Bill G
    I support this petition
  • 03 February 2016994. Naomi Greer
    I support this petition
  • 27 January 2016993. Denise M
    should get a refund for 8 days i couldnt send mail Your State Ohio Would you leave AOL due to poor service? No
  • 26 January 2016992. Marie C
    I JUST UPGRADED TO 7.0 AND I KEEP GETTING KICKED OFF Your State PA
  • 25 January 2016991. Mary Werner
    I support this petition
  • 21 January 2016990. Breiter Walton
    I support this petition
  • 20 January 2016989. Jamie H
    I support this petition
  • 16 January 2016988. Jerry B
    I support this petition
  • 16 January 2016987. Vivian T
    I support this petition
  • 14 January 2016986. Dana W
    I have called and ent with teach support still have not gotten it right yet when you go to write email i can not get smiles, colored ink or back ground they tell me to go back to 8.0 they can not help me some support team Your State Texas Would you leave
  • 09 January 2016985. Patsy W
    I have been with AOL for over 5 years but this new "SPAM CONTROL" you have added is driving me nuts! Why are so many of my emails ending up in there? People who are in my address book end up as spam so often that I am spending up to 3-4 hours a day just o
  • 08 January 2016984. Mary V
    better service and better connections Your State mass
  • 31 December 2015983. Christel Calhoun
    AOL sucks! Your State NC Would you leave AOL due to poor service? No
  • 20 December 2015982. Jodi F
    Price is AWFUL! Your State Ohio Would you leave AOL due to poor service? No
  • 17 December 2015981. Melody S
    I support this petition
  • 14 December 2015980. Mary Theresah
    LOUSY TECHS . I ASKED THEM IF I COULD BE ON THAT NEW 14.95 A MONTH THEY SAID NO I HAVE NO DLS OR ????? Your State PENNNSYLVANAIA Would you leave AOL due to poor service? No
  • 13 December 2015979. Johnny S
    Get a better connection speed! Your State Florida Would you leave AOL due to poor service? No
  • 04 December 2015978. Cheryl W
    I support this petition
  • 04 December 2015977. Theresa Mcguire
    Stop being the sleazy corporation in ISP'S Your State tN Would you leave AOL due to poor service? No
  • 30 November 2015976. Patrick G
    Too much Pop Ups. Not worth it. Getting off AOL soon Your State US Would you leave AOL due to poor service? No
  • 30 November 2015975. Lenise D
    And not ot mention getting BOOTED offline due to too many emails sent by BULK MAIL which is MY PROBLEM not AOL'S!!! Your State Michigan Would you leave AOL due to poor service? No
  • 30 November 2015974. David Mack
    I support this petition

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Information

Mari ReevesBy:
MusicIn:
Petition target:
America Online

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