Change The Joke That Is NCSoft Customer Support! sign now

This is a petition to request that NCsoft rethinks its policy on player hacking incidents and customer support in general.

This petition is directly aimed at getting NCsoft to take more responsibility for player hacking incidents that take place within the Lineage II game world.

Hacking has now become a daily occourance, and as soon as hackers are supposedly banned from the game more just get new accounts. The same happens with farmers in game, if something is not done soon the whole Lineage II community will be empty except for the last few hardcore farmers.

Something needs to be done, and it needs to be done now.

Ideally NCsoft will rethink its player reimbursement policy when hackings are involved, also NCsoft would consider hiring more GMs in game who have more power to help players, and have faster and more frequent communication with the support dept to allow faster and better support for ALL players.

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Goal
99 / 1000

Latest Signatures

  • 20 October 201599. Julio Deloss
    Are you victim of Lineage II player hacking? No A friend was a victim
  • 05 October 201598. Justin T
    I support this petition
  • 18 September 201597. Daryl Gouinj
    Are you victim of Lineage II player hacking? No I think hacking counts as a in game emergency. It is a joke that stuck player gets more attention then someone who is losing 30 Million adena worth of if items
  • 20 May 201596. Tim Y
    Are you victim of Lineage II player hacking? No I have 3 clan mates and a fellow friend from beta who has been hacked, 2 of which were in the past week.
  • 09 February 201595. John K
    I support this petition
  • 23 December 201494. Charlie B
    Are you victim of Lineage II player hacking? No I have had friends who have been hacked and it is sad because they quit because there is no point in having a level 45 with absolutely nothing especially when they had full c grade.
  • 09 October 201493. Don S
    Are you victim of Lineage II player hacking? No See it every day have had 3 different people I know get hacked.
  • 24 September 201492. Kondylis S
    I support this petition
  • 12 July 201491. Micahel U
    Are you victim of Lineage II player hacking? No not me but a close friend got hacked :-(
  • 07 December 201390. Matthew E
    I support this petition
  • 28 November 201389. Iono Stevens
    I support this petition
  • 05 November 201388. Zalor Mckinney
    Are you victim of Lineage II player hacking? No i know L2 is not responsible for what happen.. but L2 should try more to prevent such events
  • 07 August 201387. Lasse Powers
    Are you victim of Lineage II player hacking? No Its a shame that people crack others Acounts insted they scould go play the game.
  • 20 July 201386. Ryan Melendez
    I support this petition
  • 26 March 201385. Tim M
    Are you victim of Lineage II player hacking? No In addition to the problems posted, there is also the lack of re imbursment for items and adena lost within the game from being hacked. As a pay to play game, meaning we have to pay NCsoft to play this game
  • 18 December 201284. Joseph S
    Are you victim of Lineage II player hacking? No this is an issue that needs a resolution
  • 02 November 201283. Henrik N
    I support this petition
  • 19 October 201282. Catherine Morrison
    Are you victim of Lineage II player hacking? No Their customer support needs some serious work. I have seen much worse security but much better support for players who'd been hacked on other games, which cost me far less to play. Aside from the support i
  • 12 June 201281. Kim J
    I support this petition
  • 09 May 201280. Budakinns Villarreal
    Are you victim of Lineage II player hacking? No my friend has lost over 5-6mill in gear and took nc support 3 months to do anything. he was not able to play for 3 months and still had to pay cause of their mess up not ours
  • 27 April 201279. Rino Lawson
    Are you victim of Lineage II player hacking? No Bann the Hackers or/and replace lost gear!
  • 11 April 201278. Nick Reeves
    Are you victim of Lineage II player hacking? No i agree, the customer support for Lineage2 is the worst i have ever seen it!! they need to step up or this game is going to die with EQ2/WoW comeing out and prob. have 100000x better customer serverice than
  • 01 April 201277. Alan R
    Are you victim of Lineage II player hacking? No I was hacked, and after THREE WEEKS, an outsourced GM who didn't even read my email told me I was, for lack of a better word, screwed. Thanks NC!
  • 16 November 201176. Justin Rose
    I support this petition
  • 09 October 201175. William Bradley
    Are you victim of Lineage II player hacking? No As a victim as of this morning, and just in general for more security, I say this FIX THE GAME!
  • 16 September 201174. Mike Plourde
    Are you victim of Lineage II player hacking? No People don't trust nor do they respect NCsoft and this is one of the many reasons why. The unabashed apathetic stance that every one of your GMs takes towards anything other than relocating stuck characters
  • 31 July 201173. Aarij A
    I support this petition

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Information

Bertie PageBy:
Justice, rights and public orderIn:
Petition target:
NCSoft, North America

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