America Online Message Boards Format sign now

Dear America Online,
We, the paying customers of America Online, strongly oppose the new HTML format for the America Online message boards. We are asking that the old format be brought back into existence. The old format was enjoyed by many AOL members. When in transition to the new format many members voiced their opposition to this new format yet their voices obviously went unheard. As paying members of America Online we demand our opinions and voices to be heard and for the old format to return. Many members have threatened to cancel their AOL account because of this new format and now that the new format is here many members will soon be canceling their accounts as it is clear that America Online does not value their customers.
If the old format does not return, not only will AOL lose members, it will only be a confirmation that customer satisfaction is not important to America Online and sadly just our money is.

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Blanche TownsendBy:
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America Online

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